{"id":25023,"date":"2022-05-30T17:22:11","date_gmt":"2022-05-30T15:22:11","guid":{"rendered":"https:\/\/www.h2i2t.com\/capacitacion-usuario-erp\/"},"modified":"2023-10-17T11:33:58","modified_gmt":"2023-10-17T09:33:58","slug":"capacitacio-usuari-erp","status":"publish","type":"post","link":"https:\/\/www.h2i2t.com\/ca\/capacitacio-usuari-erp\/","title":{"rendered":"Capacitaci\u00f3 usuari ERP"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25023\" class=\"elementor elementor-25023 elementor-25014\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b137cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b137cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3faa1e3\" data-id=\"3faa1e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efd31fa elementor-widget elementor-widget-template\" data-id=\"efd31fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"single-post\" data-elementor-id=\"13110\" class=\"elementor elementor-13110\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-187a15c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"187a15c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dbb2ee0\" data-id=\"dbb2ee0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48bc87b elementor-widget elementor-widget-spacer\" data-id=\"48bc87b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3d0dd6 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"b3d0dd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Capacitaci\u00f3 usuari ERP<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f07714 elementor-widget elementor-widget-spacer\" data-id=\"5f07714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0714034 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0714034\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0762f60\" data-id=\"0762f60\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6f88e9 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f6f88e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.h2i2t.com\/blog\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-blog\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a858275 elementor-widget elementor-widget-text-editor\" data-id=\"a858275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.h2i2t.com\/ca\/assessoria\/\" rel=\"tag\">Assessoria<\/a>, <a href=\"https:\/\/www.h2i2t.com\/ca\/projectes\/\" rel=\"tag\">Projectes<\/a>, <a href=\"https:\/\/www.h2i2t.com\/ca\/transformacio-digital-blog\/\" rel=\"tag\">Transformaci\u00f3 Digital<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc0ffa elementor-search-form--skin-minimal elementor-widget elementor-widget-search-form\" data-id=\"2bc0ffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;minimal&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/www.h2i2t.com\/ca\/\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-2bc0ffa\">Search<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Search<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-2bc0ffa\" placeholder=\"Buscar...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t<input type='hidden' name='lang' value='ca' \/>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e947fe8\" data-id=\"e947fe8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b5f36b elementor-widget elementor-widget-text-editor\" data-id=\"1b5f36b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p align=\"center\">La seva capacitaci\u00f3 \u00e9s clau en un projecte d&#8217;implementaci\u00f3. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-806e6ce elementor-widget elementor-widget-image\" data-id=\"806e6ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.h2i2t.com\/wp-content\/uploads\/elementor\/thumbs\/importancia-capacitaciones-empresariales-ppl01d9xv58rzd9jbxpwbm3fmo1bdmyhq77hhg4hbs.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb41b24 elementor-widget elementor-widget-text-editor\" data-id=\"bb41b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;adopci\u00f3 d&#8217;un ERP repercuteix en els rols i funcions dels usuaris, donada la seva influ\u00e8ncia en les relacions entre els departaments, els seus processos i les estructures unificades de dades.<\/p>\r\n<p>En primer lloc, s&#8217;ha d&#8217;aprendre a utilitzar una nova eina que introdueix noves funcionalitats i impacta directament en els processos de negoci. La integraci\u00f3 de les noves funcionalitats altera el paper dels usuaris. La capacitaci\u00f3 dels usuaris ERP forma part del projecte, perqu\u00e8 integrem processos, dades i departaments, alterant el seu paper en el treball diari. Els processos de negoci a trav\u00e9s d&#8217;una base de dades l\u00f2gica i unida condueixen a augmentar depend\u00e8ncies entre departaments i individus.<\/p>\r\n<p><span style=\"color: #0071ba\">Tenint en compte l&#8217;amplitud de l&#8217;impacte, la capacitaci\u00f3 de l&#8217;usuari es converteix en un factor d&#8217;\u00e8xit. Una capacitaci\u00f3 inadequada i la falta de compressi\u00f3 de com funciona el sistema ERP s\u00f3n responsables dels molts problemes que porten al frac\u00e0s la seva implementaci\u00f3.<\/span><\/p>\r\n<p>Garantir que els usuaris se sentin c\u00f2modes amb el sistema, augmentant la seva experi\u00e8ncia i coneixement. Dominar els conceptes ERP, les caracter\u00edstiques del sistema i la formaci\u00f3 seran aspectes vitals en el proc\u00e9s.<\/p>\r\n<h3><span style=\"color: #0071ba\">Claus de la capacitaci\u00f3<\/span><\/h3>\r\n<ul>\r\n\t<li>Catalogaci\u00f3 de coneixements.<\/li>\r\n\t<li>Requeriments de capacitaci\u00f3.<\/li>\r\n\t<li>Contingut del programa de capacitaci\u00f3.<\/li>\r\n\t<li>Abast del programa.<\/li>\r\n\t<li>Continu\u00eftat de la capacitaci\u00f3.<\/li>\r\n\t<li>Incloure&#8217;l en el projecte d&#8217;implementaci\u00f3.<\/li>\r\n<\/ul>\r\n<p>La formaci\u00f3 de l&#8217;usuari no sols necessita cobrir com utilitzar el nou sistema, sin\u00f3 comprendre la integraci\u00f3 dels processos dins del sistema. La falta de capacitaci\u00f3 adequada de l&#8217;usuari fa que aquests adaptin o s&#8217;inventin els seus processos i les maneres d&#8217;utilitzar la part del sistema que ells manipulen.<\/p>\r\n<p>Els beneficis complets del ERP no s\u00f3n realitzables tret que els usuaris finals tinguin els coneixements necessaris per a utilitzar el sistema. El projecte d&#8217;implementaci\u00f3 ha de desenvolupar estrat\u00e8gies de formaci\u00f3 que s&#8217;actualitzin cont\u00ednuament.<\/p>\r\n<p>El contingut del programa de capacitaci\u00f3 ha de centrar-se en la l\u00f2gica, els conceptes del software, les caracter\u00edstiques i la pr\u00e0ctica.<\/p>\r\n<p><span style=\"color: #0071ba\">La formaci\u00f3 cont\u00ednua \u00e9s fonamental per a satisfer les necessitats canviants del negoci i millorar les habilitats dels empleats. Encara que canviar software i el hardware \u00e9s relativament f\u00e0cil, la corba d&#8217;aprenentatge pot trigar mesos a ajustar-se.<\/span><\/p>\r\n<p>Un repte perqu\u00e8 important \u00e9s el programa de capacitaci\u00f3, \u00e9s comuna entre directius subestimar el nivell d&#8217;educaci\u00f3 i formaci\u00f3, a causa del cost associat que representa.<\/p>\r\n<p>La implementaci\u00f3 del ERP sense una capacitaci\u00f3 adequada pot tenir conseq\u00fc\u00e8ncies indesitjables. Es poden utilitzar els programes per a generar actituds positives cap al sistema o ajudar a implementar canvis organitzacionals dins de l&#8217;empresa conseq\u00fc\u00e8ncia de la reorganitzaci\u00f3.<\/p>\r\n<p><span style=\"color: #0071ba\">Podem estimar que el programa de formaci\u00f3 representa entre el 15% i el 20% del total d&#8217;implementaci\u00f3 del projecte.<\/span><\/p>\r\n<p>\u00c9s vital per tant el comprom\u00eds de direcci\u00f3 d&#8217;iniciar i mantenir els programes de capacitaci\u00f3. L&#8217;an\u00e0lisi de necessitats \u00e9s necessari per a comprendre el nivell de coneixement, el numero d&#8217;usuaris, com es lliurar\u00e0 la informaci\u00f3 i els continguts del pla de formaci\u00f3.<\/p>\r\n<p>A l&#8217;inici del projecte es pot necessitar d&#8217;un gran volum de capacitaci\u00f3 i suport perqu\u00e8 els usuaris se sentin c\u00f2modes amb els comandos del sistema i els nous processos de negoci. Aquests necessiten sentir que la capacitaci\u00f3 \u00e9s rellevant per als seus llocs de treball actuals i futurs. L&#8217;\u00e8xit del programa dependr\u00e0 de la capacitat de lliurar coneixement adaptat als diferents rols, personal directiu, usuaris clau, usuaris generals.<\/p>\r\n<p><span style=\"color: #0071ba\">Per a minimitzar els inconvenients que poden oc\u00f3rrer entre la formaci\u00f3 i la posada en marxa. S&#8217;ha de sincronitzar l&#8217;entrenament amb el pla d&#8217;implementaci\u00f3 del projecte.<\/span><\/p>\r\n<p>Les despeses totals de formaci\u00f3 s\u00f3n altes a causa de diversos factors. Els usuaris no sols han de saber interactuar amb la interf\u00edcie del sistema sin\u00f3 els processos de negoci, els nous usuaris requeriran de suport addicional, en definitiva, els costos tenen correlaci\u00f3 amb el nivell de compet\u00e8ncies dels empleats.<\/p>\r\n<p>Dep\u00e8n de la metodologia emprada, per\u00f2 durant l&#8217;execuci\u00f3 del projecte fins i tot en fase de producci\u00f3, els processos van modificant-se, utilitzar un sol m\u00e8tode de capacitaci\u00f3 de l&#8217;usuari result\u00e9s inefica\u00e7.<\/p>\r\n<p>&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-832e80c\" data-id=\"832e80c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac7926b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ac7926b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.h2i2t.com\/blog\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-share-alt\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9266f elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"ca9266f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Compartici\u00f3 en facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Compartici\u00f3 en twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Compartici\u00f3 en linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Compartici\u00f3 en whatsapp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-whatsapp\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Compartici\u00f3 en email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La seva capacitaci\u00f3 \u00e9s clau en un projecte d&#8217;implementaci\u00f3. L&#8217;adopci\u00f3 d&#8217;un ERP repercuteix en els rols i funcions dels usuaris, donada la seva influ\u00e8ncia en les relacions entre els departaments, els seus processos i les estructures unificades de dades. <\/p>\n","protected":false},"author":4,"featured_media":25019,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"%%post_excerpt%%","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"https:\/\/www.h2i2t.com\/wp-content\/uploads\/2022\/05\/importancia-capacitaciones-empresariales.jpg","_seopress_social_fb_img_attachment_id":24648,"_seopress_social_fb_img_width":626,"_seopress_social_fb_img_height":357,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"https:\/\/www.h2i2t.com\/wp-content\/uploads\/2022\/05\/importancia-capacitaciones-empresariales.jpg","_seopress_social_twitter_img_attachment_id":24648,"_seopress_social_twitter_img_width":626,"_seopress_social_twitter_img_height":357,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"crm,erp,gesti\u00f3n de clientes,atenci\u00f3n al cliente,procesos","footnotes":""},"categories":[24,96,31],"tags":[],"class_list":["post-25023","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assessoria","category-projectes","category-transformacio-digital-blog"],"_links":{"self":[{"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/posts\/25023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/comments?post=25023"}],"version-history":[{"count":4,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/posts\/25023\/revisions"}],"predecessor-version":[{"id":25025,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/posts\/25023\/revisions\/25025"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/media\/25019"}],"wp:attachment":[{"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/media?parent=25023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/categories?post=25023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.h2i2t.com\/ca\/wp-json\/wp\/v2\/tags?post=25023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}